Shipping policy

At UrbanShed, we strive to provide a smooth and reliable shopping experience from the moment you place your order to the final delivery of your products.

Order Processing

All orders are processed within 1–2 business days. Orders are not processed or shipped on Sundays or public holidays.

Once your order has been confirmed and dispatched, you will receive a shipping confirmation email along with tracking information.

Shipping & Delivery

Estimated delivery time is 1–3 business days after processing, depending on your delivery location and courier availability.

While we work hard to ensure timely delivery, occasional delays caused by carriers, weather conditions, or high shipping volumes may occur.

Returns

We offer a 30-day free return policy for eligible items. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

Returned items must:

Be unused and in original condition
Include original packaging and accessories
Be returned within the approved return period

Refunds

Once your returned item has been received and inspected, refunds will be issued to your original payment method within 10 business days.

Please note that depending on your financial institution, it may take additional time for the refund to appear in your account.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact our support team:

UrbanShed
68 Polwarth Gardens
Edinburgh EH11 1LL
United Kingdom

Email: support@urbanshed.shop
Phone: +44 7401 146752